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Contact us

Office #2701, 27th Floor, Prime Tower, Business Bay, Dubai - United Arab Emirests

Phone: 04 580 8141


Terms and Conditions

TELR Portal LLC maintains Tazj app and website
By placing an order on TAZJ app you are agreeing to these terms and conditions. Please read them carefully. We may not enter into a contract with any person under 18 years of age. By placing an order, you declare that you are at least 18 years old.


These terms and conditions are governed by Tazj.

Our Guarantee

We aim to supply Product of the highest standard. If you are not happy with the quality of our product, we will refund your money.

Other Terms

  • United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law.
  • Visa and Master Card and AED will be accepted for payment.
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customer using the app who are Minor /under the age of 18 shall not register as a user of the app and shall not transact on or us the app.
  • Cardholder must retain a copy of transaction on or use the website.
  • User is responsible for maintaining the confidentiality of his account.
  • You can cancel or modify order before our process start.
  • There is no minimum amount for order
  • The product photos accurately show what our products look like. These graphical images are for visualization only, especially as the colors vary in accordance with the quality of your device screen. The products you receive may differ slightly from the images in the application.

Contact us

If you have any questions about this Policy, please contact us by email:

Delivery and Shipping Policy

  • Our delivery starts after you get the confirmation from TAZJ.
  • We are using professional/own delivery as per location.
  • We will deliver to any emirates.
  • We will deliver same day from one emirate to another emirates.
  • Delivery inside emirate within 2 Hr.
  • If you do not answer our call or delivery person call, we will return to you again with your own expense, we are not responsible for freshness of fish & food.

Delivery Charge

  • Inside Emirate: 25dhs
  • One emirate to another emirate: 50dhs

Contact us

If you have any questions about this Policy, please contact us by email:

Return, Refund / Cancellation Policy

  • Return item due to seller fault; we will take your Product and bring another one. If buyer need delivery another day, we will change order amount asper application. (TAZJ updating price daily, on this way customer will get actual price, that may be less/high).
  • We will not return any order due to buyer fault.
  • We will return your money if you cancel before confirmation, after confirmation we will charge for our expense such as fish&food, delivery etc.
  • We will take extra 20% of your order price. Tazj will refund to you after weighing Product and finalizing price. This will help to get actual price of Product. Example: Customer order 3 Kg product, may be Product weight will be 2.8kg or 3.2kg. We will take actual price and return balance money to your account/card.
  • Refund will be done only through the original mode of payment.

Contact us

If you have any questions about this Policy, please contact us by email:

Privacy Policy

Tazj ("us", "we", or "our") operates the Tazj mobile application (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Security for Credit/Debit Card

  • All credit/debit card s details and personally identifiable will NOT be stored, sold, shared, rented or leased to any third parties.
  • Telr Portal will not pass any debit/credit card details to third parties.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

1. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

2. Usage Data

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").

3. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

Use of Data

Tazj uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Arab Emirates and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Arab Emirates and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Tazj will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Tazj may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Tazj
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, please contact us by email:

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